FAQs – Legacy Platform Update


As of January 7th, our legacy platform is no longer operational. If you still have TYC tokens on the Tycoon platform and wish to withdraw them, please follow these steps:

  1. Email [email protected] from the same email address you used to register on the platform.
  2. In your email, clearly request the withdrawal of your Tycoon Tokens (TYC).
  3. If you have not completed the KYC process yet, please attach your ID to the email to expedite the process.

Our support team will review your request and send you further instructions. If further information is required, we will contact you within 7 days to process your withdrawal.

The legacy platform is closing its doors 

We launched our newest platform Tycoon Signals in July of this year. Since then we have been maintaining two separate platforms, which means double the servers, double the support, and many other inefficient aspects. It’s time to change that!

We have made the decision to close down the legacy platform. The deadline for withdrawing your Tycoon token from the legacy platform has also been extended to January 7th, 2024. We’re also pleased to inform you that our developers have reduced the staking lock period to just 1 day. This means that your TYC should already be unlocked or will be unlocked shortly, allowing you to unstake your Tycoon tokens and proceed with the withdrawal process.

Action Required: Withdraw Your TYC!

Please move your TYC to any ERC20-compatible wallet by January 7th, 2024 (Metamask, Trustwallet etc.). If you’re unfamiliar with how to set one up, please refer to this simple step-by-step guide here.

Below are a few FAQs for more information. These FAQs should help address common queries and concerns regarding the legacy platform closure and TYC withdrawal process.

  1. Why is the legacy platform being closed down?

Running two separate platforms, the legacy platform and Tycoon Signals, has become unsustainable and inefficient. Closing the legacy platform allows us to focus our resources on improving Tycoon Signals.

  1. What is the deadline for withdrawing TYC from the legacy platform?

TYC must be withdrawn from the legacy platform by January 7th, 2024.

  1. How can I withdraw my TYC from the legacy platform?

To withdraw TYC, log in to the legacy platform, ensure any staked TYC are unstaked, navigate to the withdrawal section in your wallet, enter your ERC20 wallet details, and confirm the withdrawal.

  1. Can you recommend an ERC20-compatible wallet for TYC withdrawal?

You can use wallets like Metamask, Trustwallet, or any other ERC20-compatible wallet for TYC withdrawal.

  1. Will the withdrawal process take longer due to increased user activity?

It’s possible that withdrawals might take longer than usual due to increased user activity, but rest assured that we will process every request.

  1. How can I get help or support during the withdrawal process?

If you have any concerns or need assistance, our support team is available. Feel free to reach out to them at [email protected].

  1. What happens if I don’t withdraw my TYC by the deadline?

TYC that are not withdrawn by the January 7th, 2024 deadline will no longer be accessible through the legacy platform, so it’s essential to complete the withdrawal in time.

  1. Can I use any ERC20-compatible wallet, or are there specific wallet recommendations for TYC withdrawal?

You can use any ERC20-compatible wallet for TYC withdrawal. Metamask and Trustwallet are popular choices, but you are not limited to these options.

  1. What happens if I don’t withdraw my TYC before the deadline due to unforeseen circumstances?

While it’s essential to withdraw TYC before the deadline, we understand that unforeseen circumstances may arise. If you encounter difficulties, please contact our support team for assistance.

  1. Is there a limit to the number of TYC I can withdraw from the legacy platform?

The minimum withdrawal amount is double the current ETH tx fee, this fee depends on the ETH network and is always calculated in real-time. If this amount is higher than your available TYC, try to withdraw at a time with less congestion on the ETH network. There is ETH fees associated and calculated in real-time depending on the ETH Blockchain fees during the time of withdrawal. We can’t influence these fees at all and they will vary at different times in a day

Need Help?

If you have any concerns or need help, our support team is right here for you.

Please don’t hesitate to reach out to our support team at [email protected] Thank you for your trust and support through these changes. We’re excited to focus our energies on enhancing Tycoon Signals and continuing this journey with you.

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